Legal Mentions
GENERAL TERMS OF SALE
Arrival and departure :
We will welcome you from 5 pm to 9 pm. Please confirm us as soon as possible your estimated time of arrival. Any delays or changes to your arrival time, thanks to notify us as quickly as possible. On your day of departure the room must be vacated by 11 am at the latest.
In the event of early arrival (between 3 p.m. and 5 p.m.) or late arrival (between 9 p.m. and 11 p.m.), the customer must inform the owner (as soon as he or she is aware of the situation), who will give or withhold his or her agreement depending on availability. An early or late arrival will incur an additional charge of €25 including tax per room.
Length of stay :
The present contract is concluded for a period of time. You may in no circumstance prevail yourself of an unspecified right to the maintenance in the places at the end of your stay.
Method of payment and guarantee :
A deposit corresponding to 100% of the total amount of the reservation (accommodation & breakfast) including all taxes will be debited at the time of booking. Your reservation is taken into account from the payment of this deposit. The balance must be paid to the guest house by cash or credit card. In case of payment by cheque or transfer, the Moulin de Vilgris bank account must be credited at least 48 hours before arrival.
Reservation and payment guaranteed by credit card valid on the date of the beginning of your stay.
No discount will be granted. Payment is due no later than the date of issue of the invoice. In addition, for professional customers, in accordance with articles L441-6 and L441-5 of the French Commercial Code, any delay in payment shall give rise, ipso jure and without the need for a reminder, to the application of late payment penalties calculated on the basis of an interest rate equal to three times the legal interest rate. In addition to the late payment penalties, any sum, including deposits, not paid by the due date will automatically give rise to the payment by the debtor of a fixed penalty for collection costs of 40 euros (article D441-5 of the French Commercial Code).
In accordance with article L 221-28 of the French Consumer Code, customers are reminded that they do not have the right of withdrawal provided for in article L 221-18 of the French Consumer Code. The right of withdrawal may not be exercised in respect of contracts for the provision of accommodation services, other than residential accommodation, goods transport services, car hire, catering or leisure activities which are to be provided on a specific date or within a specific period.
Cancellation policy :
You can cancel your booking free of charge up to 7 days before the day of arrival. You will have to pay the total amount of the reservation (accommodation, catering and additional services) including all taxes, if you cancel less than 7 days before the day of your arrival.
Example: Arrival on Saturday => free cancellation until midnight on the Tuesday before your all taxes included, all taxes included, stay.
In case of reservation of 3 rooms or more of the guest house, the total amount of the reservation (accommodation, catering and additional services) including all taxes is due if you cancel within 30 days before the day of your arrival. If you cancel before the 30 days before the day of your arrival, the Moulin de Vilgris will reimburse 50% of the total amount of the reservation (accommodation, food and related services) including all taxes.
If you do not show up at the establishment, you will be charged the total amount of the reservation (accommodation, catering and related services) including all taxes.
Any reservation implies the acceptance of a remote debit on your credit card, particularly in the event of late cancellation or no-show.
In the event of cancellation of the stay by the Moulin de Vilgris, we undertake to inform you immediately and to offer you any advice on how to find alternative accommodation. You, without prejudice to any recourse for damages, will be reimbursed immediately for any sums already paid.
For all bookings, minors must be accompanied throughout their stay at the Moulin de Vilgris by an adult. Otherwise, the booking will be cancelled, in accordance with the above terms and conditions.
Rules and Lifestyle to ensure the tranquility of the place and the comfort of its guests :
Non-smoking Guest House.
The property, being surrounded by water, is not suitable for young children. Children ages less than 11 are not allowed. Minor children must be watched and are solely under the responsability of their parents or caregivers over the age of 18. All bookings with children under the age of 11 will be automatically cancelled, with no possibility of refund or recourse against the establishment.
You will have to respect the peaceful nature of the place and, in particular, do not make any noise between 22:00 and 9:00.
Parties / events are not allowed, except with the written agreement of the owners.
Swimming and fishing in the park stream are prohibited.
It is not possible to eat in the rooms, bring your own drinks, picnic in the house or in the park. A table d’Hôtes service is available on prior reservation, at least 48 hours before your stay. A drinks card is available.
It is not possible to do laundry and hang your laundry in the rooms or outside. A laundry service is available on request.
You undertake to return the property in perfect condition at the end of your stay and to declare and pay for any damage caused by you. You must be covered by a holiday insurance policy for these various risks. In the event of damage that is not covered by insurance, you will have to pay the full cost of repairs. In the event of damage or theft, you will be invoiced for the cost of restoring the property and a deposit will be payable before you leave the Moulin de Vilgris. If the keys are not returned, a fixed charge of €70 (inc. VAT) will be payable before you leave our establishment.
Pets are not allowed.
In the event of non-compliance with the rules, the customer may be refused access to the Moulin de Vilgris
Mediator :
For all disputes, you can contact CM2C – Centre de la Médiation de la consommation du conciliateur de justice – 14 rue St Jean – 75017 Paris – France – www.cm2c.net – contact: cm2c@cm2c.net
Respecting your privacy
Collection of your personal data:
When you visit the “moulindevilgris.com” website, we may ask you for certain information when you make a reservation.
By accepting our General Terms and Conditions of Sale, the Customer grants SARL Moulin de Vilgris the right to use his/her image, name and logo for promotional, advertising and marketing purposes, unless otherwise specified in writing. The Customer may withdraw their consent by sending a written request to SARL Moulin de Vilgris- 5, rue du Moulin – 78120 Clairefontaine-en-Yvelines – France.
Access and rectification rights
In accordance with the provisions of the law of January 6, 1978 known as the “Data-processing Law and Freedoms” relating to data processing, the files and freedoms, the automated processing of personal data carried out starting from the Internet site “moulindevilgris.com”, were the subject of a declaration near the National Commission of Data processing and Freedoms (CNIL) by the intermediary of our partner Thaïs Soft.
Internet users have the right to access, modify, rectify and delete data concerning them at any time by contacting us.
In accordance with Article L. 223-2 of the French Consumer Code, and Law no. 2014-344 of 17 March 2014 on consumer affairs, the Customer has the option of registering free of charge on the BLOCTEL telephone anti-solicitation list (www.bloctel.gouv.fr) in order to no longer be canvassed by telephone. The Customer can register free of charge on this list at https://conso.bloctel.fr/index.php/inscription.php.
Security of your personal data
“moulindevilgris.com” is committed to respecting the provisions of the French Data Protection Act (Loi Informatique et Libertés) n°78-17 of January 6, 1978 and ensures, through its partner Thaïs Soft, optimal security measures against the loss, misuse and alteration of the information entrusted to it by Internet users.
Hypertext links
Hypertext links may lead to sites other than this site. Guest & Strategy has no control over the content of these sites and declines all responsibility in the event that the content of these sites contravenes the legal and regulatory provisions in force.
Intellectual property
In accordance with the laws governing the ownership of literary and artistic rights or other similar rights, all the elements, brands, names, photographs, drawings, models, logos, graphics, colour codes, etc. found on this site are the exclusive property of the relevant Guest & Strategy entities or of its partners or suppliers, who do not grant any licence or any other right than that of consulting the site. The reproduction or use of all or part of these elements is only authorised for the exclusive purpose of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited. Any other use constitutes an infringement and is punishable under the Intellectual Property Act, unless prior written permission is obtained from Guest & Strategy.
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Publisher: Guest & Strategy – 15 Imp. du Dr Planet, 17000 La Rochelle – Fr 06 78 86 19 94
Website creation: Guest & Strategy – 15 Imp. du Dr Planet, 17000 La Rochelle – 06 78 86 19 94
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SARL Moulin de Vilgris – Alexis & Anne France FAUVARQUE – 5 rue du Moulin – 78120 Clairefontaine-en-Yvelines – France
Tel +33 (0)7 68 11 96 12 – +33 (0)6 64 50 03 82 – contact@moulin.vilgris.com
SIRET 852 335 975 00011 – TVA FR55852335975